About this role
About the Role Join Burberry as a Retail Sales professional in Cabazon, CA, delivering the Burberry Experience and driving store sales while developing new clientele and maintaining existing relationships. What You'll Do
- Embrace the Burberry Experience and follow training guidelines to reflect luxury brand standards.
- Consistently meet individual sales goals while exhibiting Burberry Behaviours.
- Provide excellent customer service, strong selling skills, and motivation to succeed.
- Demonstrate superior interpersonal and communication talents.
- Cultivate customer loyalty through active client development and maintain an up-to-date client book.
- Follow Cultivate requirements and activities such as courtesy emails, inviting customers back to shop, reactivation, and capture compliance.
- Visual Standards: follow policies, maintain visual standards, execute monthly floorsets, place and/or hang back items, replenish merchandise, and ensure tickets are not visible to customers.
- Floor Presence & Maintenance: arrive ready on shift, keep floor stocked, be active on the floor, replenish merchandise, and maintain fitting room cleanliness.
- Back of the House: assist in markdowns, support bi-annual inventory, participate in pre-sale goals and store contests, and keep stock room organized. What We're Looking For
- Willingness to work in a team-oriented environment with excellent interpersonal skills and a positive attitude.
- Results-driven and flexible to change; capable of taking responsibility for actions.
- Relevant interest in fashion/design.
- Advanced knowledge of POS and store systems.
- Minimum of 1 year in sales, preferably in a luxury retail environment.
- Proven experience in driving sales and meeting sales targets.
- Excellent customer service level and strong clienteling background. Compensation & Benefits
- Expected base salary between $19.00 and $20.00 per hour at commencement (may be complemented by commission earnings, discretionary bonuses, short and long-term incentive packages).
- Company-sponsored benefit programs.
- This position is an at-will role with potential adjustments to base pay and compensation programs based on performance, department needs, and market factors.
- Burberry is an Equal Opportunities Employer and recruits purely on skills and experience.