Sales Associate

About the Role Burberry is seeking a Sales Associate to meet and exceed individual and store sales goals by delivering the Burberry Experience and developing a loyal client base in our Tulalip, WA store. You will execute store strategies, uphold brand standards, and own responsibility for cultivating new customers and maintaining relationships with existing clientele. What You'll Do

• Embrace the Burberry Experience and follow training guidelines to reflect Burberry’s luxury brand standards and image.
• Consistently meet individual sales goals while exhibiting the Burberry Behaviours.
• Provide excellent customer service, strong selling skills, and motivation to succeed.
• Demonstrate superior interpersonal and communication talent.
• Build customer loyalty through active client development and follow-through; maintain an up-to-date client book; follow Cultivate requirements such as courtesy emails, inviting customers back to shop, reactivation, capture compliance.
• Follow company Visual Standards and use visual techniques to maintain the visual standards according to Burberry guidelines; maintain selling floor by ensuring monthly floorsets; placing and/or hanging back items as you work; replenishing merchandise; folding and placing merchandise on the correct hanger, tissue paper, etc.; place tickets inside the item and not visible to the customer.
• Floor Presence & Maintenance: Beginning of shift/day: arrive on selling floor ready; End of shift/day: ensure selling floor is replenished; be active on the floor; maintain fitting rooms; back of the house support: assist in the markdown process; assist in the bi-annual inventory process; participate in pre-sale goals; store contests; assist in stock room maintenance and keep it organized; responsible for stock pulled; all stock must be put away in orderly fashion. What We're Looking For
• Willing to work in a team oriented environment; excellent interpersonal skills; positive attitude; take responsibility for own actions; results driven and flexible to change.
• Relevant interest in Fashion / Design.
• Advanced knowledge of POS and store systems.
• A minimum of 1 year on sales, preferably in a luxury retail environment.
• Proven experience in driving sales and meeting sales targets.
• Excellent customer service level.
• Strong clienteling background. Compensation & Benefits
• Salary: base pay between $19.00 and $20.00 per hour at commencement, plus commission earnings as a percentage of sales.
• Perks: free shares after one year of service, equivalent to 500 GBP, pursuant to the share plan.
• Benefits: medical, vision, dental, income protection, life and AD&D, short- and long-term disability, flexible spending account and commuter benefits; retirement plan with employer match; paid time off including vacation days, sick days, personal days, holidays, bereavement leave, and seasonal well-being days; paid parental leave up to 18 weeks; and other benefits as required by law.