About this role
Job title: Sales Associate - Bloomington, MN
About the Role Join our Mall of America store in Bloomington as a Temporary, Part-Time Sales Associate. You’ll be the heartbeat of our outdoor gear and apparel departments, delivering friendly, world-class service and helping customers find the right products. You’ll also help keep the store organized and contribute to a positive, team-driven environment.
What You'll Do
- Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
- Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
- Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
- Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
- Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
- Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
- Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
- Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
- Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
- Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps; Repetitive motions; occasionally stoop, kneel, bend, crouch and lift 1 to 20 pounds; Occasionally move and lift objects up to 40 pounds (team lift as needed).
What We're Looking For
- Passion for providing world-class customer service.
- Friendly and outgoing communication style.
- Proficiency with computer systems and the ability to learn new technologies.
- Adaptability and openness to change.
- Availability to work varied hours, including nights, weekends, and holidays.
- Genuine passion for the outdoors and participation in outdoor activities.
Compensation & Benefits
- Salary: $16.00 per hour USD.
- Benefits: Flexible schedules; Competitive pay; Fun perks & Generous discount; Programs to support health and financial goals; Work-life balance and recharging outside.