About this role
Sales Associate
At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives.
Sales Associate
- Job Type Full Time
- Qualification OND
- Experience
- Location Lagos
- Job Field Sales and Business Development
Key Responsibilities
- Welcome and attend to customers professionally, identifying their needs and recommending suitable products.
- Promote and sell the company’s products to achieve assigned sales targets.
- Provide accurate information about product features, prices, availability, and promotions.
- Build and maintain positive customer relationships to encourage repeat business and customer loyalty.
- Process customer orders, sales transactions, receipts, and payments accurately.
- Maintain proper product displays, ensure shelves are stocked, and keep the sales area clean and organized.
- Monitor stock levels, report low-stock items, and assist with inventory counts when required.
- Handle customer enquiries, complaints, and returns professionally, escalating complex issues where necessary.
- Keep accurate records of daily sales, customer orders, and other relevant transactions.
- Stay informed about the company’s products, pricing, promotions, and competitors’ offerings.
- Collaborate with colleagues and supervisors to improve sales performance and customer satisfaction.
- Comply with company policies, sales procedures, cash-handling guidelines, and workplace safety standards.
Key Requirements:
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Minimum of OND or equivalent qualification in Business Administration, Marketing, or a related field is an advantage.
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Previous experience in sales, retail, customer service, or a related role is an advantage.
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Good communication, interpersonal, and customer service skills.
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Basic numeracy and the ability to handle sales transactions accurately.
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Ability to persuade customers, negotiate appropriately, and close sales.
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Basic computer skills and familiarity with point-of-sale (POS) systems are an advantage.
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Strong attention to detail, honesty, and a customer-focused attitude.
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Ability to work independently and as part of a team.
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