Sales Associate

Role: Sales Associate – Yankee Candle – FIXED TERM CONTRACT

Salary: £15.00 Hourly Rate

Contract: Part Time

Location: Salisbury

About Yankee Candle

Since 1969, Yankee Candle has been creating fragrances that help make houses feel like home. With a portfolio of more than 600 products, we're recognised worldwide for our quality, distinctive scents and beautifully designed candles.

As a Sales Associate, you'll help bring this heritage to life by sharing your passion for fragrance, connecting with customers and creating a welcoming store environment where every visit feels special.

What you'll do

• As a Sales Associate, you'll play an important role in delivering exceptional customer service, driving sales and bringing the Yankee Candle brand to life. We're looking for an enthusiastic, customer-focused individual who enjoys working with people, has a passion for retail and takes pride in creating memorable shopping experiences. You'll help customers discover their perfect fragrances, share your product knowledge and ensure the store remains inviting, well-presented and ready for every customer.

• Deliver exceptional customer experiences

• Welcome customers into the store and provide friendly, engaging and personalised service.

• Build genuine connections with customers to understand their needs and recommend products they'll love.

• Bring the Yankee Candle brand to life through engaging fragrance storytelling and product demonstrations.

• Develop your product knowledge to confidently share information about our fragrances, candles and home fragrance collections.

• Create memorable shopping experiences that encourage customer loyalty and repeat visits.

• Drive sales and store performance

• Contribute to achieving individual and store sales targets.

• Identify opportunities to recommend complementary products and maximise sales through effective cross-selling.

• Stay informed about promotions, new product launches and seasonal collections.

• Take a proactive approach to engaging customers and helping them discover the right products.

• Support the wider team in achieving store objectives and delivering strong commercial results.

• Maintain brilliant retail standards

• Keep the store clean, organised and beautifully presented in line with Yankee Candle brand standards.

• Replenish stock and ensure products are displayed attractively and readily available.

• Support deliveries, stock management and general store operations as required.

• Follow company procedures and maintain high standards of health, safety and security.

• Work collaboratively with colleagues to ensure the store runs smoothly, especially during busy trading periods.

• What we're looking for

• A passion for customer service and creating positive shopping experiences.

• Previous retail or customer service experience is desirable, but a positive attitude and willingness to learn are just as important.

• Confident communication skills and the ability to build rapport with a wide range of customers.

• An enthusiasm for sales, with a desire to help customers find products they'll love.

• A proactive, friendly and approachable attitude.

• Good attention to detail and pride in maintaining excellent store standards.

• A flexible, hands-on approach and the ability to thrive in a fast-paced retail environment.

• A supportive team player who enjoys working collaboratively to achieve shared goals.

• Excitement about representing a globally recognised brand and sharing a passion for fragrance.

• Why join Yankee Candle?

• Competitive hourly pay: Earn £15.00 per hour.

• Be part of a recognised brand: Work with products celebrated for their quality, heritage and distinctive fragrances.

• Make a difference: Help create memorable customer experiences and bring our fragrances to life.

• Develop your skills: Build your retail, sales and customer service experience.

• Work as part of a team: Join a passionate team that values great service, collaboration and a positive store environment.

• Bring fragrance to life. Inspire people. Drive results.

• Join Yankee Candle in Salisbury and help make every visit memorable.

• INDYAN