Sales Assistant

Sales Assistant

We are looking for a motivated Sales Assistant to support daily sales activity and help create a positive customer experience in Burlington, Massachusetts. This role focuses on responding to inquiries, identifying sales opportunities, and assisting the team with outreach and follow-up efforts. The ideal candidate is comfortable communicating with customers, organized in managing multiple priorities, and eager to contribute to revenue growth.

Responsibilities

• Respond to incoming customer inquiries promptly and provide accurate product or service information.

• Conduct outbound outreach to prospective clients to generate interest and uncover new business opportunities.

• Support the sales team by preparing quotes, tracking leads, and maintaining up-to-date records in sales systems.

• Assist with follow-up communication to move prospects through the sales process and strengthen customer relationships.

• Coordinate with internal teams to ensure timely resolution of customer questions and order-related issues.

• Monitor sales activity and help organize reporting on pipeline progress and customer interactions.

• Contribute to day-to-day sales operations by scheduling meetings, preparing materials, and handling administrative support tasks.

• Experience in sales support, inside sales, or a customer-facing commercial role.

• Ability to communicate clearly and professionally with customers by phone, email, and other channels.

• Working knowledge of inbound and outbound sales practices.

• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.

• Confidence in identifying customer needs and supporting direct sales efforts.

• Proficiency with common business software and the ability to learn sales tools quickly.

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

• Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

• All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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