About this role
Sales Assistant – CRM, Scheduling & Sales Operations | Remote
Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a highly organized and execution-focused Sales Assistant to support a fast-moving sales team across CRM management, scheduling, proposals, reporting, and day-to-day sales operations.
This is not a sales-closing role. Your responsibility is to keep the sales team organized, prepared, and focused on revenue-generating activities.
You’ll help ensure CRM records stay accurate, sales calls and follow-ups happen on time, proposals are polished, pipeline reporting remains reliable, and no lead, task, or opportunity falls through the cracks.
If you enjoy structure, coordination, and helping high-performing sales teams operate efficiently, this role is a strong fit.
What You’ll Own
CRM Management & Sales Operations
-
Maintain accurate records in CRM platforms such as:
-
Salesforce
-
HubSpot
-
Zoho CRM
-
Pipedrive
-
Update leads, contacts, opportunities, and pipeline stages
-
Keep notes, activities, follow-ups, and next steps current
-
Identify and remove duplicate, incomplete, or outdated records
-
Maintain strong CRM hygiene and reliable pipeline visibility
-
Track outstanding sales activities and deadlines
-
Support day-to-day sales workflows and operational organization
-
Ensure sales representatives have accurate information when they need it
Scheduling & Calendar Coordination
-
Schedule:
-
Sales calls
-
Product demos
-
Follow-up meetings
-
Internal meetings
-
Coordinate calendars across multiple time zones
-
Manage scheduling through Google Calendar, Outlook, and Calendly
-
Handle reschedules, reminders, and meeting logistics
-
Monitor upcoming meetings and identify potential scheduling conflicts
-
Ensure sales representatives have the right context and materials before meetings
-
Keep follow-up meetings and next steps moving on time
Proposals & Sales Documents
-
Prepare, format, and proofread:
-
Sales proposals
-
Quotes
-
Presentations
-
Client-facing documents
-
Support RFP and RFI responses using approved templates
-
Create polished materials using Google Slides, PowerPoint, and Canva
-
Review documents for accuracy, formatting, and completeness
-
Ensure sales materials are professional and delivered on time
-
Maintain organized versions of proposals and supporting documents
Reporting & Pipeline Tracking
-
Prepare weekly and monthly sales reports
-
Track:
-
Pipeline activity
-
Conversion metrics
-
Sales KPIs
-
Deal progression
-
Maintain dashboards and reporting trackers
-
Keep pipeline information current and reliable
-
Identify missing or outdated information before reporting
-
Ensure leadership has accurate visibility into sales activity and pipeline performance
Communication & Follow-Up
- Draft professional follow-up emails, reminders, and meeting summaries
- Support inbound lead routing and response coordination
- Track outstanding actions and follow-ups
- Ensure prospects receive timely communication
- Help maintain momentum throughout the sales process
- Flag overdue tasks or stalled opportunities for appropriate follow-up
Cross-Functional Coordination
- Collaborate with Sales, Marketing, Finance, and Operations
- Coordinate internal handoffs and approvals
- Track deal-related tasks and documentation
- Help prevent communication gaps and operational delays
- Support smooth transitions from sales into onboarding or delivery
- Maintain visibility into outstanding dependencies across teams
Requirements
-
1–2+ years of experience in:
-
Sales Support
-
Administrative Support
-
Operations Coordination
-
Executive Assistance
-
Hands-on experience with at least one CRM, such as:
-
Salesforce
-
HubSpot
-
Zoho CRM
-
Pipedrive
-
Strong scheduling and calendar management experience
-
Proficiency with Google Workspace and/or Microsoft Office
-
Strong written English communication skills
-
Excellent organizational and multitasking abilities
-
High attention to detail and consistent follow-through
-
Ability to manage multiple priorities simultaneously
-
Comfortable working independently in a remote environment
-
Availability during U.S. business hours
-
Nice to Have
-
Experience preparing sales proposals, decks, or presentations
-
Exposure to SDR or BDR workflows
-
Previous experience supporting Account Executives or sales leadership
-
Experience in:
-
SaaS
-
Recruiting
-
Marketing agencies
-
Professional services
-
Basic Excel or Google Sheets reporting skills
-
Familiarity with:
-
Pivot Tables
-
Dashboards
-
Pipeline reporting
-
Tools & Technology
-
Salesforce | HubSpot | Zoho CRM | Pipedrive | Google Workspace | Microsoft Office | Google Calendar | Outlook | Calendly | Google Sheets | Excel | Google Slides | PowerPoint | Canva
-
What Makes You a Strong Fit
You’ll likely thrive in this role if you:
-
Are highly organized and proactive
-
Enjoy keeping CRMs, calendars, and workflows clean
-
Communicate clearly and professionally
-
Follow through without needing repeated reminders
-
Can manage multiple priorities without sacrificing accuracy
-
Notice missing information or overdue tasks before they become problems
-
Enjoy supporting sales teams and making their workflows more efficient
-
Take ownership of administrative details from start to finish
-
Understand that strong sales operations directly support revenue performance
-
What a Typical Day Looks Like
-
You might start your day by reviewing the CRM, updating pipeline records, checking upcoming sales meetings, and identifying outstanding follow-ups.
-
Throughout the day, you’ll coordinate calendars, prepare proposals and presentations, send follow-up communications, update reports, and help sales representatives stay organized.
-
You’ll also coordinate with other departments to ensure deal-related tasks, approvals, and handoffs move forward without unnecessary delays.
-
In short: you keep the sales engine organized, accurate, and moving so the sales team can focus on selling.
-
Key Metrics for Success
-
CRM accuracy and pipeline cleanliness
-
Follow-ups completed on time
-
Accurate and efficient scheduling
-
Proposal and sales-document quality
-
Reporting accuracy and consistency
-
Reduction in missed tasks or communication gaps
-
Timely sales-to-onboarding handoffs
-
Positive feedback from sales leadership
-
Reliable operational support throughout the sales process
-
Why This Role Stands Out
-
High-impact support role directly connected to revenue operations
-
Hands-on exposure to modern CRM and sales systems
-
Clear ownership of important sales workflows
-
Fully remote working environment
-
Opportunity to develop skills across CRM management, reporting, pipeline operations, and sales enablement
-
Career growth opportunities into:
-
Sales Operations
-
Revenue Operations
-
Account Management
-
Executive Operations
-
Interview Process
-
Initial Application
-
Spark Hire One-Way Video Interview
-
Video Interview with Pavago Recruiter
-
Practical Task – CRM Cleanup & Proposal Formatting
-
Client Interview
-
Offer & Background Verification
-
Spark Hire Video Interview – Required
-
As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire.
-
After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.
-
Completion of the Spark Hire video is required to be considered for the next stage. Please check your inbox as well as your spam or junk folder for the invitation.
-
Apply Now
-
If you’re highly organized, comfortable with CRM systems, scheduling, reporting, and sales coordination, and enjoy helping sales teams operate efficiently, we’d love to hear from you.
-
Apply today and help keep the sales pipeline organized, communication moving, and the sales team focused on closing opportunities.