Sales Assistant Coordinator

We are looking for a Junior Sales Assistant Coordinator to support a U.S.-based sales operation in a remote capacity. You will serve as an important first point of contact for incoming customer inquiries while helping manage leads, quotes, bids, follow-ups, and sales pipeline activity.

This role is ideal for someone who is organized, proactive, persistent, and comfortable communicating professionally with U.S. customers by phone and email.

Duties / Task to perform

• Answer inbound customer calls promptly and professionally, providing a positive first impression.
• Capture and qualify new customer inquiries and route them to the appropriate sales team member.
• Distribute approved quotes and proposals and confirm successful receipt with customers.
• Conduct proactive phone and email follow-ups on open quotes according to established schedules.
• Engage with customers to clarify questions, understand timing, address objections, and establish clear next steps.
• Research potential bid opportunities through relevant platforms and identify prospects for review.
• Coordinate approved bid submissions while ensuring deadlines and applicable requirements are met.
• Maintain accurate and up-to-date CRM records, including customer notes, opportunity statuses, and next-action dates.
• Organize and monitor the sales pipeline to ensure leads and opportunities receive timely follow-up.
• Escalate complex customer needs and highly qualified opportunities requiring advanced sales or technical expertise.
• Participate in regular sales check-ins and pipeline reviews to communicate priorities, challenges, and next steps.

Requirements

• Junior-level experience in sales coordination, inside sales, customer service, bid coordination, or a related role.

• Exceptional spoken and written English, particularly for professional phone and email communication.

• Strong organizational skills and attention to detail.

• Proactive and persistent approach to customer follow-up and pipeline management.

• Ability to communicate confidently and professionally with U.S. customers across different industries.

• Strong sense of ownership and ability to move open opportunities toward a defined next step.

• Ability to manage multiple priorities, deadlines, and customer interactions within structured workflows.

• Comfortable working independently in a remote environment with strong time-management skills.

• Reliable internet connection and a quiet, professional remote workspace.

• Familiarity with CRM software is highly desirable.

• Comfortable using cloud-based communication, scheduling, document-management, and sales-support tools.

• Willingness to learn established sales processes and follow documented workflows.

• Schedule: Monday to Friday, 8:30am to 5:00pm (EST)

Benefits

• Fully remote work environment
• Stable, long-term collaboration
• Clear scope of responsibilities and structured workflows
• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

• ⏰ These are professional roles with set schedules defined by the client.

• Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

• 🤝 You will be part of the client’s team.

• You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

• 📈 KPIs and goals matter.

• Your performance will be measured to ensure alignment with client expectations and project objectives.

• 🧑‍🏫 Training may be required.

• You might need to complete training to fully understand your role, tools, and client processes.

• 🎯 Commitment and responsibility are essential.

• We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

• 🚀 Ready to grow your career with us?

• Apply only if you are ready to commit, learn, and take ownership of your role.