About this role
About the Role Michael Kors is seeking a Sales Assistant at Aventura Mall in the Miami area to support sales floor operations, customer service, and store efficiency in a fast-paced fashion environment. This part-time role focuses on delivering a high level of service and a smooth in-store experience. What You'll Do
- Replenish merchandise on the sales floor
- Perform stock checks for customers and in support of sales associates
- Assist with merchandise floor moves and other visual tasks
- Process POS transactions accurately and efficiently
- Comply with all sales related policies and procedures
- Greet each customer in a warm and friendly manner
- Interact with customers as they enter the store
- Respond to customer’s questions quickly and accurately
- Determine customer’s needs and direct them to the appropriate sales associate
- Assist the sales associates in resolving all client problems and complaints as needed
- Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
- Provide the highest level of customer service to each customer
- Keep sales floor and merchandise neat, organized and stocked
- Unpack, hang/fold merchandise, and secure security tags when needed
- Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
- Adhere to work schedule, inclusive of time and attendance
- Comply with all Point-of-Sale policies and procedures What We're Looking For
- Passion for fashion and the ability to work in a creative, fast-paced retail environment
- Customer-service oriented mindset with a friendly, helpful demeanor
- Strong teamwork skills and the ability to work with stock and sales associates to deliver a seamless customer experience
- Ability to greet customers, assess needs, and direct them to the appropriate sales associate
- Flexibility to work part-time hours and a retail schedule