About this role
About the Role Join Dr. Martens Nottingham as a part-time Sales Assistant (4 hours per week). You’ll help create an exceptional customer experience, drive sales, and support store operations while embodying our Be Yourself, Act Courageously, and Show You Care values. What You'll Do
- Use your passion for Dr.Martens to sell our product and hit individual sales targets.
- Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
- Handle till transactions seamlessly in line with operating procedures.
- Follow store operating procedures (delivery, stocktakes, replenishment) and follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team-focused and support the store management team when needed.
- Maintain flexibility in availability; shifts may vary week to week to cover different days/times. What We're Looking For
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times. Nice to Have
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus. Compensation & Benefits
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders