About this role
Sales and Support Manager
Job Description
To ensure highest possible level of customer satisfaction and feedback to Satair relevant functions or relevant Satair management on areas of required improvement To meet goals and success criterions for sales/marketing tasks in own sales area To prioritize own tasks in close cooperation with Head of Sales and Support To plan/manage/coordinate own sales and activity plans in close cooperation with Head of Sales and Support and Satair (Beijing) Co Ltd’s other Departments To collect and feedback market intelligence into the organization to ensure qualified services towards the customers. To create and work with customer account plans within own sales area To provide regular reporting updates on customers and competitive landscape within own sales area To ensure/create general sales initiatives, follow up and response To ensure the establishment of a correct pricing and quotation in own sales areas resulting in optimum profit To meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area To participate in and contribute to the production of relevant quarterly reports and forecast figures for Satair (Beijing) Co Ltd’s sales area To develop knowledge of products, competitors and political and inter-cultural conditions To monitor and report conditions in the market place of importance to Satair (Beijing) Co Ltd’s competitive ability, including competitor behavior and activities To keep the Head of Sales and Support informed about any divergence from agreed budgets and plans including mitigating action to underperformance To participate in the promotion of cross and up-selling strategies towards growth accounts Where relevant/required to assist the Product Marketing Department furnishing Satair’s suppliers with information on market conditions and assist/participate in customer meetings
General
To comply with Satair’s management principles and to live the Satair Values To comply with current credit policy To comply with Satair’s quality regulations To comply with Satair’s ethics and compliance policies To optimize Satair business procedures through Satair’s IT systems, including SAP, SVA, Business Objects etc To point out inappropriate conditions in the organization and propose solutions to same To be well informed and familiar with the latest developments in Satair business To participate in occupational safety and health efforts To contribute towards a positive and inspiring working environment This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company and Roles
Company: Satair (Beijing) Co. Limited Contract Type: Permanent Experience Level: Professional Job Family: Sales, Marketing & Commercial Contracts By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected]. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
About SATAIR
Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation. With our global functional organisation spanning 11 sites and locations worldwide, and a team of over 1,900 people supporting a $3.3 billion turnover, you will be part of a truly global company that continues to grow year after year. Welcome to the Satair family! If you want to know more about our business, have a closer look at our website www.SATAIR.com/career!