About this role
Sales Agent
- This is a part-time, remote role for a Sales Agent at Pack'N'Pay.
- The Sales Agent will engage prospective and existing customers through calls, messages, and online channels to promote Pack'N'Pay’s products and services.
- Daily tasks include identifying sales opportunities, explaining product benefits, handling inquiries, and guiding customers through the ordering process on the e-commerce platform.
- The role also involves maintaining accurate records of interactions, following up on leads, and supporting customer retention through professional service.
- The Sales Agent may collaborate with the team to share feedback from customers and participate in occasional training sessions to stay updated on product offerings and sales best practices.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse customers and respond to inquiries clearly and professionally.
- Candidates should possess solid Sales skills and a results-oriented mindset to identify opportunities, convert leads, and meet or exceed sales targets.
- Candidates should possess relevant Insurance or product knowledge when applicable, with the ability to understand and explain service offerings accurately.
- Candidates should possess the ability to participate in and apply Training to improve sales techniques, platform usage, and product knowledge.
- Additional qualifications: comfort working remotely with reliable internet access; basic computer and smartphone literacy; familiarity with e-commerce or retail is an advantage; prior experience in sales or customer support is preferred but not mandatory.