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Sales Agent – English language

Silver Bell Group
Belgrade, Belgrade, Serbia Posted Oct 7, 2026
Full-time

About this role

Silver Bell Group is one of Serbia’s leading and fastest-growing outsourcing companies. We partner with more than 50 international clients across a variety of industries, building teams that support their day-to-day operations and business across global markets.

We are currently looking for motivated, communicative and sales-oriented people to join our Sales teams.

Your responsibilities

  • Conduct outbound calls to existing and potential customers

  • Communicate with customers in English in a clear, confident and professional manner

  • Present products and services and identify sales opportunities

  • Understand customers’ needs and recommend suitable solutions

  • Perform cross-selling and up-selling activities

  • Handle inbound calls generated from outbound campaigns

  • Maintain a positive customer experience while achieving sales targets and KPIs

What we are looking for

  • Minimum 1 year of experience in sales, telemarketing or contact center

  • Fluent English, both spoken and written

  • Strong communication and interpersonal

skills

  • Confident and goal-oriented approach to

  • sales

  • Familiarity with CRM systems

  • Ability to work in a dynamic,

  • performance-driven environment

  • What we offer

  • The opportunity to work in an

  • international environment with global clients

  • Remote, hybrid or office-based

  • work, depending on the specific project and client requirements

  • Opportunities to grow within the

  • company and take on new responsibilities

  • The chance to gain valuable

  • experience and develop your skills through work on different projects

  • Modern offices in central Belgrade

  • for projects that require office-based work

  • An employee referral program with

  • the opportunity to earn additional income

  • Team-building activities and the

  • opportunity to work with colleagues from different countries and cultures

  • We are looking for people who communicate

  • confidently, enjoy working with customers and are motivated by achieving

  • results.

  • Apply today and get to know Silver Bell

  • Group!

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