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Sales Administrator with English

Ingram Micro
Sofia, Bulgaria / Bulgaria
Hybrid

About this role

Sales Administrator with English

Locations Sofia, Bulgaria / Bulgaria

Time type Full time

Work Pattern Hybrid

Team Sales

Description

About us:

  • Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Our Sales Administrator is responsible for:

  • Managing the incoming queue of orders from the business country
  • Entering orders into system pursuant to individual order characteristic requirements.
  • Checking order against authorization scheme
  • Maintaining the order queue to secure a smooth business process within the KPIs set
  • Managing electronic orders by auditing orders for completion and accuracy
  • Creating / updating customer specific reporting
  • Addressing customer inquiries related to open orders (ETAs, order status updates, product information, pricing, etc.)
  • Liaising with other sales members, organization, teams and management to resolve basic to moderately complex transactional issues

About you: We are looking for someone:

  • Positive!
  • Highly motivated
  • Open-minded

Who also:

  • Has some commercial understanding or relevant experience
  • Has previous experience in support or customer service (around 1 year is a plus, but not required)
  • Has good verbal and written communication skills in English
  • Feels comfortable communicating professionally with different stakeholders, both internally and externally
  • Is able to multitask and adapt quickly in a dynamic environment
  • Has a good working knowledge of MS Office (Word, Excel)
  • Has experience with SAP or familiarity with its key functionalities (considered an advantage, not required)

About our offer:

Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

  • Competitive salary & Bonus system
  • Additional health insurance
  • Food vouchers & Transport Allowance
  • Well-being Program & Multisport card
  • Referral and baby bonus
  • Paid holiday days increasing in time
  • Chance to practice foreign language skills and attend different trainings
  • Various opportunities for career development and growth within the company
  • Free access to LinkedIn Learning Platform
  • Hybrid type of work
  • Modern office space with free coffee and hot beverages
  • Recognition awards

We do not finish with the good news, because we additionally offer:

  • Competitive salary & Bonus system? – Yes, of course!

  • Additional health insurance? – A very good one, by the way.

  • Food vouchers & Transport Allowance? – Absolutely!

  • Well-being Program & Multisport card? – We care about our health, so yes!

  • Referral and baby bonus? – No doubt about it.

  • Paid holiday days increasing in time? – Of course.

  • Company discounts, that are actually usable? – You bet!

  • Language courses? – Yes, you can easily upgrade your work language with us!

  • Free access to an online learning platform? – Yes, yes, yes.

  • Many trainings and academies, including opportunity for ACCA certification? – Obviously.

  • Great career growth and development opportunities? – Let’s see… Yes!

  • Hybrid type of work? – Absolutely!

  • Recognition awards? – Of course.

  • Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself

  • Modern office space with free coffee and hot beverages? – And the coffee is actually good!

  • Interested? We thought so – apply now!

  • Note: upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

  • LI-Hybrid #LI-NB2 #IngramMicroBulgaria

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