About this role
Job title: Sales Administration
About the Role ETAP is seeking a Sales Administration professional to support the full sales administration cycle in France. This role ensures accurate customer data, compliant orders, and smooth cross-functional coordination to enable effective commercial operations.
What You'll Do
- Verify and update customer information, including tax data, addresses, and contacts.
- Provide support for all inquiries related to customer accounts.
- Validate customer-approved quotes and ensure accuracy and compliance.
- Monitor CPQ quotes to confirm alignment with customer orders.
- Assist sales representatives when quotes or orders do not meet established rules.
- Resolve daily issues related to quotes, orders, and customer account data.
- Communicate and coordinate with cross-functional teams for efficient order processing.
- Support implementation and improvement of sales administration processes.
- Participate in onboarding and training new employees when required.
What We're Looking For
- Two-year post-secondary diploma or equivalent education.
- Strong administrative and organisational skills with attention to detail.
- Ability to manage priorities, deadlines, and multiple tasks.
- Clear and professional communication skills (written and verbal).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Fluent in English; Danish is a plus.
Nice to Have
- Experience with CPQ systems and Salesforce.
- Ability to apply commercial rules and procedures effectively.
- Strong problem-solving and critical-thinking abilities.
- Team-oriented mindset with strong interpersonal skills.
- Ability to work independently with reliability and confidentiality.
- Capacity to adapt to new processes and evolving systems.
- Teaching and knowledge-sharing ability.