About this role
Job title: Sales Account Representative
About the Role The Sales Account Representative at Uline in Philadelphia will focus on managing and growing assigned customer accounts, delivering exceptional service, and driving sales growth for Uline's shipping and packaging solutions.
What You'll Do
- Manage and grow customer accounts, respond to inquiries, and process orders to ensure timely and accurate deliveries.
- Build strong relationships with customers, understand their business needs, and upsell relevant products and solutions.
- Collaborate with internal teams (sales, customer service, operations) to fulfill orders and resolve issues efficiently.
- Meet or exceed sales targets and contribute to a positive, solutions-oriented customer experience.
What We're Looking For
- Strong communication and customer service skills with a customer-first mindset.
- Prior experience in sales, account management, or a related customer-facing role.
- Ability to work in a fast-paced environment and manage multiple accounts simultaneously.
- Proficiency with basic computer applications and CRM systems; attention to detail and organizational skills.
Nice to Have
- Experience in logistics, shipping supplies, packaging, or B2B sales.
- Familiarity with Uline product lines or the shipping/packaging industry.