About this role
Job title: Sales Account Representative
About the Role As a Sales Account Representative at ULINE in Portland, OR, you will help drive new business and manage existing customer relationships within our sales organization. You will collaborate with cross-functional teams to understand customer needs and provide timely quotes, orders, and account support to ensure exceptional service.
What You'll Do
- Manage and grow assigned customer accounts, respond to inquiries, and provide product information and quotes
- Process orders, coordinate shipments with internal teams, and ensure accurate and timely delivery to customers
- Build strong relationships with customers to identify opportunities and help achieve sales targets
- Collaborate with sales and operations teams to resolve issues and ensure customer satisfaction
- Maintain accurate account records in the CRM and assist with reporting on account activity
What We're Looking For
- Experience in sales, customer service, or account management
- Strong communication and interpersonal skills with a customer-focused mindset
- Ability to multitask, prioritize, and work in a fast-paced environment
- Detail-oriented with good problem-solving and data-entry skills
- Proficiency with basic computer applications and CRM systems