About this role
Kempinski Hotels S.A.
Sales Account Manager
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 2 years
- Location Nairobi
- Job Field Sales and Business Development
Key Responsibilities
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Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
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Responsible for prospecting new accounts.
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Conduct site inspections.
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Adhere to the Corporate Standard Operating Procudures.
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Follow up of tentative bookings in the assigned markets.
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Detailed knowledge of competitor set.
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Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
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Responsible for timely contracting from the client base responsible for.
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SMART contracting to ensure optimum yielding during annual rate negotiations.
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Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
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Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
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Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
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Execute sales actions within set cost budget structure.
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Update OPERA contact database at all times.
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Cross sell other Kempinski Hotels.
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Understand, and follow the Company Sales Vision.
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Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
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Skills, Knowledge and Expertise
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Be a Kenyan citizen
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University degree or diploma in a business-related field
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Minimum two (2) year experience in a similar position, preferably in a 4/5 star hotel.
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Ability to work and communicate in a multinational environment.
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Computer literacy adapted to the field of Sales
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Check how your CV matches this job
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Deadline: Oct 31, 2026