Safety Operations Specialist

WXG - 举报一线打标 Safety Operations Specialist (3rd Party Contract -1 Year Renewable)

Tencent

3 hours ago

Contract

On-site

Kuala Lumpur, Kuala Lumpur, Malaysia

Specialist

About Job

About Tencent

Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.

We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a start-up with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.

Weixin Group (WXG)

Responsible for the construction and operation of the Weixin ecosystem and leveraging Weixin's open platforms such as Official Accounts, Mini Programs, Weixin Pay, WeCom and search function, WXG provides solutions and connectivity for intelligent upgrades across all industries. WXG is also responsible for the development and operation of QQ Mail, WeRead and other products.

Responsibilities

• Handle user complaints and appeals related to WeChat account reviews.
• This is a non-customer-facing role and does not require direct interaction with users.
• Review content and make decisions in accordance with platform policies, guidelines, and moderation standards.
• Label, classify, and curate training data to support the development and improvement of content moderation models.

Requirements

• Diploma or above in any discipline.

• Strong attention to detail, with the ability to identify policy-violating content across various content types.

• Good understanding of the online content ecosystem and familiarity with major social media platforms.

• Proficient in reading and comprehending complex Chinese (Mandarin) content.

• Reliable and responsible, with the ability to handle repetitive tasks while maintaining a high level of accuracy and consistency.

• Comfortable working weekend shifts and able to perform effectively under pressure.

• At least 1 year of prior experience in content moderation, Trust & Safety, or a related field is preferred.

• Apply now

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