About this role
The Role…
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. .
Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
What's in it for you?
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Weekly Pay
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Team meal whilst on shift prepared by our chefs
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Soho Friends Membership
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50% Team discount on Food & Drink, 7 days a week
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Staff Room Rates
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Health Cash Plan (option to up to 2 additional dependents)
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Dental Plan (option to add up to 2 additional dependents)
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Birthday Day Off after 1 years' continuous service
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Up to 50% Staff Discount on Cowshed & Soho Home
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In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
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Free Counselling Sessions
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Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
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Continuous training to develop yourself personally and professionally
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Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
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Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
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Maintain a spotless, pristine work environment
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Provides service to and is accountable for an assigned section.
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Develop relationships with members to provide personalized service.
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Polishing cutlery ensuring they are ready for service.
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Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)
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Perform opening and closing procedures including but not limited to the set up and break down of stations.
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Ensure all service equipment is handled carefully and stored correctly.
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Maintain a spotless and pristine working environment.
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Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
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2–3 years in a similar high-end dining environment
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Excellent food and beverage knowledge, including wine service
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Strong interpersonal and teamwork skills with a hands-on approach
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Confident, polished, and professional demeanour
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Exceptional communication and organisational skills
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Familiarity with POS systems and reservation software