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Roster Coordinator

Hato Hone St John
Auckland, Auckland, New Zealand Posted Sep 28, 2026
Full-timeOn-site

About this role

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

We're looking for a Roster Coordinator to join our Auckland-based team on a 6-month, fixed-term contract. This is a fast-paced, varied role where you'll balance operational requirements with the needs of our people to ensure effective service delivery.

This is a full-time opportunity, working Monday to Friday, 8.30am to 5.00pm. Initial training will be office-based, with the flexibility to work a mix of home and office days once you're fully trained.

Key Responsibilities

  • Coordinate the day-to-day rostering process, helping ensure the right people are in the right place at the right time to support our frontline services.
  • Maintain accurate databases for daily rosters
  • Manage weekly rosters and leave requests
  • Support workforce planning across a busy 24/7 operation

Qualifications

To be successful in this role, you will have:

  • Experience in rostering or a similar coordination role (preferred)

  • Excellent verbal and written communication skills

  • Ability to remain calm under pressure and take pride in delivering a high standard of service

  • Confident in picking up the phone and building positive relationships

  • Proven experience using systems and the Microsoft Office suite, particularly Word and Excel

  • Good attention to detail and accuracy with the ability to manage multiple tasks

  • A team‑oriented mindset and positive attitude

  • A resilient, adaptable approach

  • If you're organised, thrive in a fast-paced environment, and enjoy making a real difference behind the scenes, we'd love to hear from you.

  • Additional Information

  • Me pēh̄oa te tuku tono - How to apply.

  • E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

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