About this role
Rooms Division Manager
Location: Mercure Bangkok Ratchathewi, Bangkok, Thailand Region: MEA SPAC External Reference: REF115570A
Job Description
- Oversee the daily operations of Front Office, Housekeeping, Security and Engineering department.
- Responsible for maintaining courteous and competent rooms operation services to hotel guest.
- Work with Rooms Division Department Heads to prepare the department’s annual budget and set departmental objectives.
Qualifications
- Minimum 5 years of experience in hotel operations, with at least 2-3 years in a managerial role overseeing Front Office and/or Housekeeping
- Strong leadership and team management skills, with the ability to motivate, coach, and develop diverse teams.
- Customer-focused mindset with a passion for service excellence.