About this role
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. MUST HAVE THE ABILITY TO WORK OVERNIGHT SHIFTS.
DUTIES AND RESPONSIBLITIES:
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Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
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Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
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Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
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Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
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Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
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Report to supervisor needed repairs or unsafe conditions.
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Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
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Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
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Promote teamwork and quality service through daily communication and coordination with other departments.
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May collect newspaper and other items for recycling.
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May regularly assist with deep cleaning projects.
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May assist with other duties as assigned.
Qualifications and Requirements:
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Basic reading, writing, and math skills.
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Some housekeeping experience
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Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
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Frequently standing up and moving about the facility
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Frequently handling objects and equipment to maintain the facility
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Frequently bending, stooping, and kneeling,
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May be required to drive in the performance of duties
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Communication skills are utilized a significant amount of time when interacting with guests and employees.
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Reading and writing abilities are utilized often when reading assignments and completing checklists.
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Will be required to work over nights, weekends, and/or holidays.
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Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Salary range: $8.00-$10.00 USD per hour, plus gratuities