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Room Attendants

Pullman
Pullman East Melbourne, East Melbourne, Australia Posted Sep 11, 2026
On-site

About this role

FR

Job Description

The role will include (but not limited to):

  • Clean guest rooms, storage areas and corridors as allocated to the required standard.
  • Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
  • Report any lost property following correct procedures.
  • Carry out programmed / regular cleaning duties as allocated.
  • Ensure guest laundry is handled in line with Hotel policy.
  • Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
  • Ensure all department eqipment is maintained to a high standard.
  • Assist with regular equipment stocktaking.
  • Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
  • Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers’ instructions.

Qualifications

Our ideal candidates will have (but not limited to):

  • Time management skills with the ability to multitask.

  • Good interpersonal skills with ability to communicate with all levels of team members and Guests.

  • Strong focus and passion for hotel operations.

  • An ability to understand and navigate complex stakeholder environments.

  • Sound understanding of emerging trends in the industry.

  • Demonstrated ability to coach, mentor, develop and inspire teams.

  • Confident and articulate communication, negotiation, relationship and networking skills.

  • Strong personal integrity.

  • Entrepreneurial spirit with drive, ambition and high level of energy.

  • Flexible and able to embrace and respond effectively to change.

  • Role model in Accor values and Heartist culture.

  • Additional Information

  • Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.

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