About this role
Job title: Room Attendant
Full-Time, Permanent
Brand: SWISSOTEL
Category: Rooms
Location: Swissôtel Nankai Osaka, Osaka, Japan
Reference: REF115081D
Overview
Join Swissôtel Nankai Osaka – A World of Opportunity in the Heart of Osaka. Be part of the Accor hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for events, weddings, and wellness. We’re proud to lead in diversity and inclusion and are always looking for passionate, talented individuals to join our team.
Job responsibilities:
- Clean and reset guest rooms to brand standards, including floors, furniture, linens, and amenities.
- Restock supplies, dispose of trash, and ensure all appliances function properly.
- Respond to guest requests, report maintenance needs, and handle lost & found items.
- Maintain guest privacy, room security, and follow safety, hygiene, and grooming standards.
- Keep carts and storage areas organized and manage time efficiently throughout the shift.
仕事内容:
- 客室の清掃・整備を行い、ブランド基準を満たした状態に仕上げる。
- アメニティや備品を補充し、ゴミの回収や電化製品の動作確認を行う。
- ゲストからの依頼対応、設備不具合や遺失物の報告を行う。
- ゲストのプライバシーと客室セキュリティを守り、安全・衛生・グルーミング基準を遵守する。
- カートやリネン庫を整理整頓し、時間管理を徹底して業務を遂行する。
資格:
- Experience in housekeeping, cleaning, or hospitality, with knowledge of cleaning tools, products, and hotel service standards
- Physically fit and able to work efficiently, punctually, and with strong attention to detail
- Good communication skills in Japanese and English; calm, courteous, and guest-focused
- Organized, methodical, positive, flexible, and highly cooperative
- Able to work both independently and as part of a team
Recruitment: Currently recruiting for 1 Full-time and 1 part-time
応募資格:
- ハウスキーピング・清掃またはホテル業務の経験があり、清掃用品・道具・サービス基準に関する知識を有する
- 体力に自信があり、効率的かつ時間厳守で、細部まで丁寧に作業できる
- 日本語・英語でのコミュニケーションが可能で、落ち着いて丁寧にゲスト対応ができる
- 整理整頓が得意で、前向き・柔軟かつ協調性がある
- 自立して業務をこなせる一方、チームワークも良好
Currently、フルタイム1名とパートタイム1名を募集しています。
その他の情報:
- Treat yourself to discounted vacation breaks, with an employee benefit card honoured in 4,700+ Accor properties plus 100+ partner offers worldwide.