About this role
Room Attendant
The Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas. They ensure guests have a pleasant and comfortable stay by meeting or exceeding cleanliness standards and following all health and safety guidelines.
- Clean and sanitize guest rooms, bathrooms, and public areas.
- Make beds, change linens, and replace towels and other amenities.
- Dust and polish furniture, fixtures, and surfaces.
- Vacuum, sweep, and mop floors.
- Replenish guest room supplies such as toiletries, towels, and minibar items.
- Ensure all cleaning equipment and supplies are well-stocked and maintained.
- Report any damages, broken equipment, or unsafe conditions to the supervisor.
- Ensure all room appliances, lighting, and electronics are functioning properly.
- Provide courteous and friendly service to hotel guests.
- Address any guest requests or concerns promptly.
- Adhere to hotel policies regarding security and confidentiality of guest information.
Qualifications
- High school diploma or equivalent preferred.
- Prior experience in housekeeping or cleaning is advantageous.
- Ability to work independently with minimal supervision.
- Strong attention to detail.
- Physical stamina to handle lifting, bending, and long hours of standing.
- Good communication skills and a positive attitude.