About this role
Responsibilities
- Clean assigned rooms thoroughly and efficiently, following all safety and security procedures.
- Clean guest rooms and bathrooms, make beds, and change linens and towels.
- Dust furniture, fixtures, and window sills.
- Sweep and mop floors.
- Remove trash, waste, and room service trays from rooms and corridors.
- Ensure bathrooms are fully sanitized, including toilets, showers, sinks, and mirrors.
- Restock guest room amenities such as soap, shampoo, stationery, and minibars.
- Maintain knowledge of record and stock keeping for all hotel linen and staff uniforms.
- Provide a positive experience for guests by maintaining the cleanliness of all guest rooms and public areas.
- Handle guest requests or complaints promptly and effectively, or refer them to a supervisor. Inspect rooms and public areas for maintenance issues or damages and report them immediately.
- Work collaboratively with team members and other departments, manage time effectively, and assist with reception duties when needed.
Requirements
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Possess a Diploma in Housekeeping or any other related course
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Have a minimum of 1 to 2 years of experience preferably in a 5 star hotel Be physically fit and able to stand, walk, and bend for extended periods.
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Possess a strong attention to detail to ensure rooms meet high standards of cleanliness.
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Have effective time management skills.
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Possess good verbal communication skills for professional interaction with guests.
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Be a person of integrity and flexibility.
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Be willing to work flexible hours, including weekends, evenings, and holidays.
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Must provide a valid Certificate of Good Conduct.
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