About this role
Overview
ROLE: The ROI Specialist is responsible for providing remote support for specified client sites for the Release of Information (ROI) requests for patient medical record requests*
This is an on site position
Responsibilities
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TASKS AND RESPONSIBILITIES:
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Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
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Answer phone calls concerning various ROI issues.
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If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
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Logs medical record requests into ROI On-Line database.
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Complies with facility policies and regulations.
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Other duties as assigned.
Qualifications
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SKILLS|EXPERIENCE:
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Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
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Demonstrates the ability to work independently and meet production goals established by MRO.
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Strong verbal communication skills; demonstrated success responding to customer inquiries.
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Demonstrates success working in an environment that requires attention to detail.
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Proven track record of dependability.
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High School Diploma/GED required.
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Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
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Knowledge of medical terminology is a plus.
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Knowledge of HIPAA regulations is preferred.
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*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
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Total Compensation**Base pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
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Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
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Applicant Privacy Notice
Pay Range
USD $19.00 - USD $20.00 /Hr.