About this role
Company Description
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At Fort Mill Ford a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.
Duties and Responsibilities:
- Respond to roadside assistance calls in a timely and professional manner
- Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing
- Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor
- Keep service equipment and vehicle in clean, working condition
- Follow proper procedures for safe vehicle handling and roadside operations
- Communicate clearly with customers and teammates to ensure seamless service
- Maintain accurate service records and documentation for each job
- Use tools and materials efficiently to avoid unnecessary waste
- Follow all company safety policies and immediately report any incidents
Qualifications
- Prior experience in automotive maintenance or roadside assistance preferred
- Strong mechanical aptitude and a problem-solving mindset
- Willingness to work flexible hours, including weekends or evenings if needed
- Excellent communication and customer service skills
- Ability to work independently in outdoor conditions
- Valid driver’s license with a clean driving record
- Must be authorized to work in the USA
- Must be able to pass a pre-employment background check, drug test, and MVR screening
Additional Information
Compensation (Hourly: Flat-Rate):
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$20.00 / hour
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Based on experience, certifications, and skill level
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Tenure Bonus Program:*
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Starting at 6 months, earn up to $3.50/hour on every flat-rate hour turned
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Bonus increases with tenure and is paid annually
Schedule:
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FULL-TIME
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Sundays Always Off
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Saturday Availability Required Perks & Benefits:
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Medical, Dental & Vision Insurance
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$0 Monthly Premium for Technicians after 12 months
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Reduced Rates for Dependent Coverage
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401(k) with Company Match
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Paid Time Off that Increases with Tenure
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Closed on Thanksgiving & Christmas
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Employee Pricing on Vehicles, Parts & Service
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Free & Discounted Gym Membership Options
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Exclusive Travel Discounts on Hotels, Flights & Rentals
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OEM Certification & Paid Manufacturer Training Opportunities
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Career Growth within a Fortune 500 Company Tenure bonus eligibility begins after 6 months.
Coverage begins at hire; premium-free medical starts after 1 year of service.*