Risk Recovery Officer

Risk Recovery Officer

Risk Recovery Officer

• Job Type Full Time , Onsite
• Qualification BA/BSc/HND
• Experience 2 - 5 years
• Location Abuja , Benue , Lagos , Ogun
• City Ikeja
• Job Field Risk Management and Compliance

Locations: Ijebu-Ode - Ogun, Ikeja - Lagos, Benue, & Abuja

​​​​​​​Slot: 4

• The ideal candidate will be responsible for managing recovery operations, reducing overdue accounts, implementing risk strategies, and ensuring effective collaboration with field agents and the sales team to maintain a healthy portfolio.

Key Responsibilities

• Follow up daily with DSAs to ensure prompt collection of outstanding repayments.

• Monitor recovery performance and report insights to the Collection Specialist.

• Coordinate, guide, and support DSAs to improve collection efficiency

• Identify and escalate fraudulent activities involving DSAs or Sales teams.

• Implement Bluetti’s Risk Strategy policies at the branch level.

• Drive initiatives to maintain at least 95% control of overdue customers.

• Prepare and submit daily, weekly, and monthly recovery reports.

• Maintain accurate records of overdue accounts and recovery activities.

• Work closely with the Sales team to ensure proper customer profiling and responsible selling.

• Provide feedback on customer repayment behavior to improve portfolio quality.

• Coordinate repossession activities and ensure proper documentation of recovered assets.

• Lead recovery actions including calls, field visits, and customer engagement.

• Ensure compliance with all risk and recovery processes.

• Support audits, verification exercises, and special recovery campaigns.

• Requirements & Qualifications

• Minimum of HND or BSc in Business Administration, Accounting, Economics, or related field.Minimum of 2–5 years’ experience in collections, credit control, risk, or recovery role.

• Experience in solar/PayGo industry is an added advantage.

• Strong communication, negotiation, and interpersonal skills.

• Proficiency in Microsoft Excel and reporting tools.Ability to work independently and manage field activities effectively.

Key Competencies & Attributes:

• Results-driven and detail-oriented.
• High level of integrity and professionalism.
• Strong problem-solving and decision-making skills.
• Ability to work under pressure and meet recovery targets.
• Strong coordination and teamwork skills.

Benefits

• Competitive salary.

• Performance-based incentives.

• Opportunity to work in a dynamic and growing renewable energy company.

• Check how your CV matches this job