About this role
Key Responsibilities
- Ensure proper manning and deployment of security officers during assigned shifts within the designated area of responsibility.
- Introduce new security guards to clients during leave swoops, replacements, and other deployment changes.
- Conduct assignment induction and On-the-Job Training (OJT) for newly deployed security personnel.
- Ensure security officers understand and comply with assignment instructions before deployment.
- Monitor and maintain high standards of turnout, appearance, and professionalism among security personnel.
- Supervise security officers and ensure they maintain discipline, tact, and adherence to company standards.
- Take immediate, firm, and fair corrective action in cases of misconduct or infringement of company policies and procedures, escalating matters where necessary.
- Ensure security officers at assigned posts complete and sign the Daily Checklist.
- Monitor operational performance and address deployment or assignment-related challenges promptly.
- Maintain effective communication with security personnel, clients, and management regarding operational matters.
Minimum Requirements
- KCSE certificate with a minimum grade of C Plain.
- At least three (3) years' working experience in a private security firm.
- Good verbal and written communication skills.
- Demonstrated supervisory and team coordination abilities.
- Strong problem-solving and decision-making skills.
- Ability to manage, guide, and discipline security personnel professionally.
- High levels of integrity, responsibility, and professionalism.
- Ability to work under pressure and respond effectively to operational challenges.