About this role
Job title: RevOps Automation Specialist
About the Role Zapier is seeking a RevOps Automation Specialist to help connect your GTM tools and automate RevOps workflows across the entire revenue engine. You’ll design and maintain automation that links your CRM, marketing automation platform, and customer support software to accelerate revenue, improve data quality, and deliver a seamless customer experience—from lead capture to post-sale support.
What You'll Do
- Design and implement RevOps automation using Zapier to connect CRM, marketing automation, and support tools to accelerate revenue growth.
- Build AI-powered workflows by leveraging Zapier's AI app library to incorporate AI into RevOps processes across your GTM stack.
- Create and optimize end-to-end RevOps workflows for lead management, data hygiene and centralization, and product-led sales.
- Automate lead capture by connecting web forms and landing pages to your CRM and automatically organizing new leads.
- Set up automated lead follow-up sequences, lead scoring, and lead assignment to ensure timely, relevant engagement.
- Enable real-time insights by pulling data from calls, emails, and support tickets to keep teams informed and data accurate.
- Improve cross-team handoffs and ensure context for GTM teams to move leads and deals forward.
- Drive efficiency by minimizing data entry and maximizing time spent on selling and customer success.
What We're Looking For
- Experience designing and implementing RevOps automation using Zapier across the GTM tech stack (CRM, marketing automation, and customer support) to align RevOps and accelerate revenue.
- Proficiency with Zapier and AI integrations; ability to build AI-powered workflows via natural language to create custom actions.
- Strong focus on data hygiene, centralization, and accurate lead management; ability to capture, connect, and nurture leads; implement lead scoring, routing, and campaign reporting.
- Comfortable collaborating with sales, marketing, and customer success teams to ensure timely follow-ups and better customer experiences.
- Familiarity with data-driven decision-making and real-time insights across the RevOps stack.
Nice to Have
- Experience using AI to build RevOps workflows via natural language and leveraging AI to generate custom actions.
- Familiarity with low-code tools and building AI-assisted workflows.
- Prior experience in SaaS RevOps or GTM operations.