About this role
The work
You will review AI-generated claims and benefit decisions for social insurance programs. Your work will help assess whether proposed outcomes are supported by evidence, accurate under program rules, and clearly explained for AI training.
- Review retirement, survivors, disability, and supplemental income claims.
- Assess evidence, eligibility, entitlement, and benefit computations.
- Complete or verify benefit determinations and document clear rationales.
- Perform quality reviews against agency policies and standards, including POMS.
- Use claims and records systems to access, update, and manage case files.
- Review reconsiderations, appeals, overpayments, and underpayments.
- Give written and verbal feedback to improve model accuracy.
What it pays and takes
This is a remote, part-time contractor role open to candidates in the United States.
- Pay: $60 to $85 per hour.
- Location: Remote and open to candidates in the United States.
- Language: Fluent in English.
- Knowledge of eligibility decisions, benefit entitlement, evidence gathering, and regulated program rules.
- Familiarity with GS-0105 Social Insurance Administration functions or related classifications such as GS-0996 or GS-0512.
- Experience with claims processing or case management systems, including SSA MCS, MSSICS, or similar tools.
- Experience with claims quality assurance in a federal, state, or related agency setting.
- Ability to synthesize complex records and explain well-supported decisions for higher-level review.
- Experience administering social insurance or benefit programs, making eligibility determinations, calculating benefits, or serving the public is helpful.
How it works
You apply here in about two minutes and finish on the hiring platform. The next step is a short AI interview (technical roles include a coding challenge). Passing it is how you qualify for paid tasks, so take it soon after you are invited.
The hiring platform's application for this job asks for your resume, your LinkedIn profile, your phone number, your location and answers to 6 screening questions.
About AI training work
AI training work is the human side of building artificial intelligence. People review examples, decisions, and model responses so AI systems can produce more accurate and useful results, and experienced professionals are paid for applying their subject-matter knowledge.
Requirements
- Languages: English