About this role
Revenue Enablement Specialist
About the Company
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Revenue Enablement provides coaching, training, tech stack adoption, sales communication, and enablement for Playlist Sales Teams. This includes instructor lead facilitation, instructional design, document production, sales engagement development, content management, and cross departmental collaboration. The goal of this team is to measurably increase the effectiveness of the front-line sales teams.
As a Revenue Enablement Specialist, you'll play a pivotal role in optimizing the efficiency and effectiveness of our sales teams. You'll build and maintain the sales cadences, content, and systems our reps rely on every day with an AI-forward approach woven into how that content gets created, personalized, and improved. Your responsibilities will span sales content creation and curation, cadence development and optimization, Learning Management System and Content Management upkeep, and sales tech stack administration, ensuring seamless alignment between our sales teams, marketing initiatives, and overall revenue strategies.
The Role You'll Play
Collaborate with sales leadership and subject matter experts to develop high-quality sales collateral and sales engagement strategies. Build, launch, and maintain sales sequences in our Sales Engagement platform, keeping messaging, timing, and structure aligned to current business priorities Actively build AI into how sales content gets created and maintained; using AI tools to draft, personalize, and iterate on cadences, templates, and collateral faster and more consistently Maintain the cadence library. Monitor performance and flag underperforming steps or cadences for revision. Coordinate regular updates of cadence, template and collateral. Ensure learning, content management systems are organized and easy to navigate. Support vendor relationships and tech stack administration, troubleshooting and creating resources within the tools. Provision and de-provision user access across sales tools (e.g. Sales Engagement platform, Conversation Intelligence, Learning Management) as reps onboard, transfer, or offboard Manage day-to-day administration tasks: license assignment, user groups/permissions, basic configuration changes, assigning and monitoring learning paths within assigned tools. Troubleshoot first-line user issues and escalate more complex technical problems to vendor support or IT as needed Work collaboratively with the enablement team to support onboarding, programs, and initia