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Retention Specialist

University of St. Francis
On-siteUSD 19 - 21 / hour

About this role

Position Details

Position Information

Job Title Retention Specialist

Position Number XXXXXX-XX

Department Office of the Provost

Job Grade 7

Anticipated

Salary

Range $18.86 - $20.73

Benefits

  • Not benefit eligible

  • Notice of Nondiscrimination

  • The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF’s Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at

  • Position Summary

  • The Retention Specialist reports to the Provost and will support student retention across the university, especially in the areas of academic success, transition to college, and co-curricular/athletic responsibilities. This is a part-time, temporary position that will be evaluated at the conclusion of the 2026-2027 academic year, and may or may not be extended at that time.

  • Essential Duties & Responsibilities

  • ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Collaborate with Athletics, Student Affairs, academic departments, and other campus partners to coordinate student support, share relevant concerns, and connect students with appropriate services

  • Provide proactive support and early intervention for students by helping them navigate academic expectations, connect with campus resources, and resolve barriers that may affect persistence

  • Support retention and completion goals for the university by coordinating timely outreach and contributing to retention-focused data review and follow-up

  • Monitor and respond to early alert referrals by communicating with faculty, staff, and coaches; conduct outreach to students, and document follow-up actions

  • Provide general student support

  • Create a welcoming community and engage in university mission

  • Participate in and promote a culture of continuing quality improvement

  • Other related duties as assigned

  • Minimum Requirements

  • Bachelor’s degree

  • Commitment to serving students with a focus on positive relationships

  • Strong organizational skills and attention to detail

  • Good communication and interpersonal skills with an understanding of FERPA

  • Willingness to collaborate across units

  • Ability to work effectively within a team and take initiative individually

  • Willingness to support the Catholic and Franciscan values of the university

  • Preferred Requirements

  • Master’s degree

  • Two years of professional experience in higher education

  • Experience with student athletes

  • Hours/Shift/Work Schedule

  • Part-time position working 20 hours per week. This is a part-time, temporary position that will be evaluated at the conclusion of the 2026-2027 academic year, and may or may not be extended at that time.

  • Physical Requirements of Position

  • Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity.

  • Posting Detail Information

  • Posting Number

  • FP0811-16

  • Open Date

  • 10/13/2026

  • Close Date

  • Open Until Filled

  • Yes

  • Supplemental Questions

  • Required fields are indicated with an asterisk (*)

  • Are you willing to uphold the Catholic and Franciscan values of the University?

  • Yes

  • No

  • Do you have, or exceed, the minimum amount of relevant work experience as listed in our posting?

  • Yes

  • No

  • Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

  • Yes

  • No

  • Applicant Documents

  • Required Documents

  • Resume

  • Cover Letter

  • Transcripts (unofficial are acceptable at time of application)

  • Mission Response at https://pa-hrsuite-production.s3.amazonaws.com/856/docs/67939.pdf

  • Optional Documents

  • Reference List - names and contact information of 3 additional references

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