Retail Territory Manager
About this role
Retail Territory Manager
What’s the role? As Retail Territory Manager, you are responsible for managing the relationship between Shell and Retailer/Dealer at site level through the S&O pillars of Care for People, Brilliant Basics & Site P&L, and ensuring consistent delivery of the Safe operations, Shell’s Customer promises, and profitability of a cluster of 15 to 20 sites.
What you’ll be doing
- Identify gaps in all aspects of site performance (including service and 'people') for responsible geographical area and mandate, advise or offer Retailer/Dealers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer/Dealer and Shell.
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