About this role
Retail Territory Manager
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
As a Retail Territory Manager, you’re the heartbeat of Mondelēz’s in-store success. You lead the charge in delivering world-class Direct Store Delivery (DSD) execution—bringing beloved brands to life on shelves across your territory.
From building strong customer relationships to driving flawless retail execution, you make every store visit count. This role blends strategy, agility, and people skills. You’re not just managing a territory—you’re energizing it. Whether you're optimizing displays, solving challenges on the fly, or collaborating with retail teams, you’re the face of excellence and the spark behind every snack sale.
How you will contribute
You will:
- Hit the Numbers: Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts by utilizing retail selling methodologies and executing customer plans
- Lead with Impact: Manage and inspire a team of full-time and part-time Merchandiser from hiring and coaching to performance development
- Drive Execution Excellence: Ensure flawless rollout of sales priorities and merchandising programs in-store
- Consult & Sell: Provide expert, on-site sales consultation to customers, securing incremental opportunities and executing HQ programs
- Plan for Growth: Tailor data-driven sales strategies to store demographics and customer needs to fuel territory expansion
- Build Relationships: Cultivate strong partnerships with store personnel to identify opportunities and deliver top-tier service
- Optimize Resources: Strategically deploy merchandizers and order writers to maximize shelf impact and sales volume
- Champion Store Success: Oversee product ordering, display execution, and unsaleables management in collaboration with Full-Time Order Writers (FTOWs)
- Own the Cadence: Design and execute a smart store schedule to strengthen relationships and drive results.
- Stay Safe & Compliant: Operate within Mondelēz International’s safety and operational guidelines
Key Competencies Required:
- Results-Driven - Consistently pursues goals and delivers strong business outcomes
- Relationship Builder - Builds trust and rapport with customers, team members, and cross-functional partners
- Agile & Adaptable - Responds quickly to changing priorities and thrives in dynamic retail environments
- Organized & Strategic - Plans effectively, prioritizes tasks, and manages time to meet objectives
- Collaborative Problem Solver - Resolves challenges with creativity and diplomacy, engaging others to find solutions
- Clear & Empathetic Communicator - Communicates with impact across verbal, non-verbal, and written channels
- Business-Savvy & Curious - Understands the broader business context and applies sound judgment
- Tech-Confident - Navigates retail systems and tools with ease to support operations
Requirements Include:
- Be at least 18 years of age and have a valid driver's license issued by the state in which the person resides.
- High School Diploma or GED required, college degree