About this role
About the Role Dr. Martens is seeking a Store Manager to lead the Lenox location in Atlanta. You will lead the store team by example, drive exceptional customer service, maximize sales, and maintain overall store performance. You are an enthusiastic and confident leader who values development and embraces challenges with optimism, and you will support the team in enhancing Dr. Martens’ footprint in the Americas region. What You'll Do
- Leading, motivating and developing store team to deliver exceptional customer service.
- Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers.
- Exceeding sales/profitability budgets for the store.
- Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals.
- Upholding company objectives by developing business strategies to increase store traffic and optimize profitability.
- Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).
- Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.
- Sharing input on product orders, buying trends, customer needs, and inventory levels.
- Reviewing stock levels regularly to drive sales.
- Ensuring visual presentations are consistent and merchandising standards are achieved.
- Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team.
- Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately. What We're Looking For
- 3-5 years retail management experience, preferably related to footwear and/or apparel.
- Associate or Bachelor’s Degree in related field would be a plus.
- Experience managing staff, setting schedules, assessing performance, and supporting professional development.
- Thorough knowledge of retail merchandising and retail operations.
- Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems.
- Experience with MPOS and StoreForce a plus.
- Ability to communicate effectively, both verbally and in writing. Nice to Have
- StoreForce experience a plus. Compensation & Benefits
- Salary: dependent on experience.