About this role
About the Role The Retail Store Manager will oversee daily store operations for Wireless Vision, a T-Mobile Premium Retailer, in the St. Louis area. You will lead a high-performing team, drive sales, ensure exceptional customer service, manage staffing, training, cash handling and inventory, and contribute to community engagement and brand standards. What You'll Do
- Manage full operation of retail store including opening, closing, staffing, service levels, cash handling and inventory control
- Lead, coach and develop a winning sales team; recruit and retain top talent; meet or exceed performance goals
- Schedule staffing to meet business needs, manage performance, and ensure coverage during peak hours
- Ensure visual merchandising aligns with T-Mobile standards and protect loss prevention; manage P&L as applicable
- Represent the brand in community events and in-store marketing activities to build local goodwill
- Maintain up-to-date product knowledge; train staff on new products and offerings
- Deliver high levels of customer service on the sales floor; resolve issues and maintain a positive store image What We're Looking For
- 2-3 years retail management experience
- High school diploma or GED
- Flexible schedule including nights, weekends and holidays
- Ability to stand for long periods and lift up to 25 lbs
- Strong communication and organizational skills
- Bilingual preferred