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Retail Store Manager

Hato Hone St John
Ferry Road, Christchurch, Canterbury Region, New Zealand Posted Oct 9, 2026
Full-timeOn-site

About this role

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

He aha te tūranga - About the role:

Are you an experienced retail manager with a genuine passion for community and a drive to achieve? We are searching for a dynamic leader to take charge of our vibrant Ferry Road Store in Christchurch. This exciting Monday to Friday role offers plenty of variety and autonomy, providing you with the opportunity to make a real positive impact!

This role is permanent full time position, working 40 hours each week from 8:30 am to 5:00pm Monday to Friday.

Key responsibilities include

  • Overseeing and managing shop operations and stock levels
  • Drive revenue growth by setting and achieving ambitious sales targets
  • Actively promoting and marketing the store within the local community
  • Managing and maintaining store displays, and setting the pricing of stock
  • Rostering staff, leading and motivating volunteers and staff members
  • Generating monthly reports and forecasting
  • Cultivate a warm, welcoming environment that encourages exceptional customer service

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

  • At least 2 years of solid experience in retail management, visual merchandising and an interest in second-hand goods

  • Proven experience successfully managing a high-performing team

  • A highly motivated, proactive “can-do” attitude that drives you to identify and act on opportunities for improvement

  • A results-focused mindset, with a passion for success and achieving set targets

  • Ability to recruit, lead and motivate volunteers

  • Great relationship building skills and strong community focus

  • Be at least 18 years of age and have full eligibility to work in New Zealand.

  • Additional Information

The recruitment process will involve:

  • an interview with the store manager
  • a criminal record check
  • reference checks

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