Retail Store Manager
About this role
About the Role Dr. Martens is seeking a Store Manager to lead our Walnut Street store in Philadelphia. You’ll drive great customer service, grow sales, and manage overall store performance, while developing your team and bringing the Dr. Martens brand to life in the Americas. What You'll Do
- Lead, motivate, and develop the store team to deliver exceptional customer service.
- Build on retail standards and KPIs to grow sales and brand loyalty.
- Exceed sales and profitability budgets; maintain controllable costs to meet ROS and payroll goals.
- Develop business strategies to increase store traffic and profitability.
- Manage all HR aspects: recruiting, hiring, training, and retaining top talent.
- Proactively handle inventory control and accurate inventory tracking.
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