About this role
Fadac Resources | Full time
Retail Sales Supervisor
Lagos, Nigeria | Posted on 10/13/2026
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Job Information
- Date Opened 10/13/2026
- Job Type Full time
- Industry Electronics
- Work Experience 1-3 years
- Fadac category Resources
- City Lagos
- State/Province Lagos
- Country Nigeria
- Zip/Postal Code 100011
Job Description
Our client is a large distribution conglomerate with more than 3000+ trade partners across the country. They specialize in the distribution and sales of electronic products, tires, chemicals, Inverter e.t.c Due to expansion they need a Retail Sales Supervisor
Job Summary: is seeking a proactive and target-driven Retail Sales Supervisor to supervise the retail sales team and support the smooth operation of its showroom in Ajah, Lagos.
Location: Ajah, Lagos
Responsibilities
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•Supervise and coordinate the daily activities of retail sales officers.
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•Monitor individual and team sales performance against assigned targets.
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•Support the Showroom Manager in developing strategies to improve sales
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performance.
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•Ensure sales officers actively engage customers and provide appropriate product
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recommendations.
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•Monitor customer interactions and ensure high standards of customer service are
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maintained.
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•Assist customers with product selection by explaining product features, specifications
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and benefits.
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•Encourage upselling and cross-selling of relevant products.
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•Monitor showroom presentation and ensure products are properly displayed and
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priced.
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•Ensure showroom cleanliness and organization are maintained.
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•Monitor stock levels and report shortages or discrepancies.
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•Assist with stock counts and inventory reconciliation.
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•Address customer complaints professionally and escalate complex issues where
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necessary.
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•Monitor staff attendance, punctuality, appearance and general conduct.
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•Coach and support sales officers on product knowledge and selling techniques.
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•Prepare or contribute to daily, weekly and monthly sales reports.
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•Monitor competitor activities and customer feedback and communicate relevant
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information to management.
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•Support promotional activities designed to increase showroom traffic and sales.
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•Ensure compliance with company policies and showroom procedures.
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•Support the Showroom Manager in achieving overall showroom targets.
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•Perform other duties assigned by management.
Requirements
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•HND/Bachelor’s degree in Business Administration, Marketing, Sales, Management
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or a related discipline.
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•2–3 years’ experience in retail sales, sales supervision or a similar role.
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•Previous experience supervising or leading a sales team is preferred.
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•Proven ability to work with sales targets.
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•Experience in electronics, home appliances, consumer goods or related retail
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businesses will be an advantage.
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•Strong communication and interpersonal skills.
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•Good leadership and supervisory abilities.
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•Strong customer-service orientation.
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•Good negotiation and selling skills.
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•Good organizational and problem-solving abilities.
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•Basic knowledge of inventory management and POS systems.
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•Proficiency in Microsoft Office is an advantage.
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•Ability to work in a fast-paced, target-driven environment.
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•Professional and presentable appearance.
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•Candidates who reside within reasonable commuting distance of Ajah, Lagos are
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preferred.
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I'm interested
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