About this role
Job Title: Retail Sales Manager (Community & Direct Sales Network)
Pad-Up Creations is the leading producer of washable and reusable sanitary pads in Africa. As a social company, we are motivated to give sustainable solutions to the menstrual problems faced by rural and low income girls/women in Africa.
We are recruiting to fill the position below:
Description
- We are seeking an experienced, results-driven Retail Sales Manager to lead, scale, and manage our fast-growing network of independent retail sales agents.
- In this role, you will be responsible for recruiting, onboarding, and driving the performance of micro-entrepreneurs who buy our Fast-Moving Consumer Goods (FMCG) products directly and resell them within their local communities.
- If you are a master community builder, an expert in social-commerce platforms (especially WhatsApp community management), and an experienced FMCG manager who thrives on micro-agent enablement, this role is for you.
Key Responsibilities
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Agent Recruitment & Network Expansion: Identify, recruit, and onboard high-performing micro sales agents to purchase and resell FMCG products.
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Community Building & Engagement: Build, nurture, and manage active WhatsApp groups and community hubs to maintain agent motivation, share product updates, and maintain high retention.
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Sales Management & Follow-ups: Establish daily/weekly follow-up routines with agents to track product inventory, repeat order cycles, and sales performance.
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Training & Capability Building: Educate sales agents on product value propositions, effective local sales techniques, and customer engagement strategies.
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Performance & Inventory Tracking: Monitor agent purchase volumes, track sales targets, and report performance metrics to leadership regularly.
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Key Requirements & Qualifications
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Interested candidates should possess a Bachelor’s degree
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Experience: Minimum of 3 years of proven experience managing micro-sales personnel, independent distributors, or direct sellers.
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Industry Expertise: Extensive experience and deep market knowledge within the FMCG (Fast-Moving Consumer Goods) sector.
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Digital Communication Mastery: Demonstrated proficiency in using WhatsApp and digital communication platforms to manage teams, build active seller communities, and drive group engagement.
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Communication Skills: Outstanding verbal and written communication skills with the ability to explain product knowledge clearly and motivate diverse groups of sales agents.
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Track Record: Proven ability to recruit, train, follow up with, and retain micro-entrepreneurs to build a recurring sales ecosystem.
What We Offer
- Competitive Compensation: Base salary with a performance-linked bonus structure tied to sales network growth and agent active rate.
- Leadership Opportunity: High autonomy to build, scale, and shape a brand-new retail distribution channel from the ground up.
- Growth Environment: Direct access to leadership, professional development, and long-term career advancement.
Application Closing Date
- 30th October, 2026.