Retail Sales Associate (Seasonal)

About the Role As a Seasonal Retail Sales Associate at New Balance, you will support store operations and deliver exceptional customer service. You will apply expert product knowledge and selling techniques to assist customers through every step of the transaction, representing the New Balance brand. This role helps keep the store running smoothly and ensures customers have a positive shopping experience. What You'll Do

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet customers, understand their needs, educate on product features and benefits, solve questions, and transact the sale with effective closing.
• Transact the sale through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions we have running.
• Keep the floor neat, organized, well stocked, and properly labelled and price-marked.
• Protect products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses. What We're Looking For
• Must be 18 years of age or older.
• Should be a people person with strong customer service and verbal communication skills.
• Past retail experience preferred, but not required.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions and ability to perform basic math.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Physical ability to lift 4 lbs frequently; lift up to 50 lbs with assistance; kneel or squat frequently; stand for extended periods; climb ladders occasionally; climb and descend stairs frequently. Compensation & Benefits
• Pay Range: $17.75 - $21.50 hourly, with actual pay based on experience, role, and location.
• Regular Associate Benefits: medical, dental, vision, life insurance and 401K. Additional perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support and mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays and generous parental leave.