Retail Sales Associate (PT)

About the Role New Balance Retail Sales Associates ensure store operations run smoothly and deliver exemplary customer service. Using product knowledge and proper selling techniques, they assist customers through every step of the transaction and positively represent the New Balance brand. What You'll Do

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact; understand the customer's needs; educate the customer on product features and benefits.
• Solve customer problems/answer questions; transact the sale through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate NB product; inform customers about promotions; keep the floor neat, organized, and well stocked; ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations; follow safety regulations, lifting procedures and report accidents/near misses. What We're Looking For
• Must be 18 years or older.
• Should be a people person; strong customer service and verbal communication skills.
• Past retail experience preferred, but not required.
• An interest in running is helpful but not mandatory.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions and basic math.
• Willingness to work a flexible schedule including weekends and holidays.
• Physical ability to lift light to moderate loads (up to 50 lbs with assistance), sit/stand for extended periods, and climb ladders or stairs as needed. Nice to Have
• An interest in running (preferred). Compensation & Benefits
• Pay Range: $17.00 - $23.60 per hour.
• Regular associate benefits include medical (three options), dental, vision, life insurance, and 401K; online learning and development courses; tuition reimbursement; $100 monthly student loan support; mentorship programs; yearly $1,000 lifestyle reimbursement; 4 weeks of vacations; 12 holidays; generous parental leave.
• Temporary associates have medical, dental, and vision insurance options and an associate discount. Part-time associates receive 401k, short term disability, a yearly $300 lifestyle reimbursement, and an associate discount.