About this role
Store - RUTLAND, VT
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Major Activities
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
- Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
- Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
- Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
- Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
- Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
- Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
- Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
- Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
- Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
- Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
- Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Other duties as assigned
Experience
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Required
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3+ years retail leadership experience
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Work Environment
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Ability to remain standing for long periods of time
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Ability to move throughout the store
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Regular bending, lifting, carrying, reaching, and stretching
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Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
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Ability to climb ladders or step stools to stock and retrieve products.
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Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
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Ability to work in a fast-paced environment with frequent customer interactions.
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Work hours include nights, weekends and early mornings
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Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
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Total Base Pay Range for this Position:
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$15.75 - $22.10
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This position may be eligible for overtime compensation in accordance with state and local laws.
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Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
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Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care.