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Retail Positions: Sales Associate / Sales Lead / Key Holder / Assistant Store Manager

Swatch
Toronto, Ontario, Canada
On-site

About this role

About the Role Swatch is seeking future candidates for retail roles across its stores, including Sales Associates, Sales Leads / Key Holders, and Assistant Store Managers. The roles focus on delivering personalized customer experiences, upholding brand standards, and driving store performance in a fast-paced, design-driven environment. This opportunity is for individuals who value creativity, individuality, and performance within a globally iconic brand. What You'll Do

  • Deliver a memorable, personalized customer experience that reflects the Swatch brand.
  • Share product knowledge with energy and authenticity.
  • Support merchandising, visual standards, and daily store operations.
  • Contribute to a vibrant and inclusive store culture.
  • Lead on the floor to drive sales and elevate the customer experience.
  • Support opening and closing procedures and operational execution.
  • Coach and inspire team members to achieve results.
  • Act as a role model and brand ambassador.
  • Partner with the Store Manager to drive business performance.
  • Lead, coach, and develop a high-performing team.
  • Oversee daily operations including scheduling, inventory, and visual execution.
  • Build a culture of accountability, creativity, and collaboration. What We're Looking For
  • A natural connector with a passion for customer experience.
  • Inspired by fashion, art, and design trends.
  • Energetic, adaptable, and thrives in a fast-paced retail environment.
  • A team player who brings authenticity and positivity.
  • For leadership roles, experienced in retail with a focus on people development and results.

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