About this role
About the Role As a Retail Part-Time Sales Associate, you are the face of the Dr. Martens brand in our Soho store. You'll bring product knowledge, enthusiasm, and exceptional service to help customers find the right items and contribute to store goals in the Americas region. What You'll Do
- Sell Dr. Martens footwear, apparel, and accessories; achieve personal sales goals and KPI targets set by the Store Manager.
- Deliver exceptional customer service by greeting customers, sharing product knowledge, and helping maximize sell-through.
- Process sales transactions accurately and promptly, meeting cash register standards.
- Organize and maintain merchandise to meet Brand Marketing guidelines and enhance product appeal.
- Replenish merchandise from the stockroom to the sales floor.
- Maintain cleanliness of the store front, stock room, and all employee areas (dusting, mirrors, vacuuming). What We're Looking For
- Previous retail sales experience, preferably in footwear or fashion apparel.
- Experience contributing to business goals and KPIs in a team environment.
- Excellent interpersonal and communication skills; professional demeanor in a team setting.
- Multilingual a plus.
- Basic math skills, including ability to calculate percentages and count back change.
- Proficiency with MS Office, retail/register systems, web-based programs, and inventory systems; MPOS experience a plus.
- Ability to take initiative and be detail-oriented.
- Willingness to work evenings, weekends, and holidays; punctual with scheduled shifts.
- Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder or stairs.
- Travel not required (0%). Nice to Have
- Multilingual abilities.
- Experience with MPOS. Compensation & Benefits
- Salary: Competitive