Retail Operations Manager, TurboTax - Dallas-Ft. Worth Metro
About this role
About the Role As a TurboTax Retail Location Manager, you’ll be the driving force behind a high-performing, customer-focused local tax preparation center. You’ll lead a cross-functional team of Local Tax Experts who provide tax filing services and Concierges who guide customers to the right TurboTax solution, ensuring exceptional experiences and operational excellence in the Dallas-Fort Worth metro area. This role emphasizes coaching, customer advocacy, and measurable store performance while representing the TurboTax brand in the community. What You'll Do
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