About this role
Summary:
Reporting to the Retail Sales Manager - Softlines - Canada, a Retail Home & Gifts Associate will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer.
Responsibilities
- Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
- Promote various company programs and promotions
- Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
- Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Assist in other areas of the store when business needs dictate
- Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
- Assist in other areas of the store when business needs dictate
Qualifications
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One or more years’ experience in a sales or service environment is preferred
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High school diploma or equivalent is preferred
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Ability to evaluate customers’ needs and make recommendations based on needs
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Ability to provide superior customer service and exceed customer’s expectations
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Ability to use good judgment and logic
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Experience in a related field or outdoor lifestyle
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Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
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Starting Pay Rate: $17.95 - $20.25
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Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
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Accommodations are available upon request during the assessment and selection process.
Benefits
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Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
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Fun work environment
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Competitive wages
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Excellent benefits
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Unlimited career advancement opportunities
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Bass Pro Cares Fund
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Bass Pro Shops